IT for startups and small businesses is very difficult. Until an organization gets to a certain size and/or the organization becomes profitable hiring an IT professional is not an option. Therefore the burden of IT professional usually becomes the responsibility of the office manager. This is the reality.

Security

Physical

Network

##Application

Server Management

##Licensing ##Software Software updates Antivirus ##Hardware

Desktop Management

Workers hired into a startup must be somewhat proficient with managing their own computer. There is no standard dektop to deploy, in fact most startups these days require you to bring your own devices. Startups have a few advantages to compete against big, established companies, one of which is speed. Users should be comfortable installing and configuring their own software, configuring printers and connecting to resources, with the proper documentation. ##Windows Software and security updates Anti-virus ##Apple Software and security updates Anti-virus

ackups and Disaster Recovery

##Backups * Identify critical assets * Identify acceptable downtime ##Disaster Recovery * Identify Relocation plan * Identify acceptable downtime

Networking

##Internet Service Providers ##Gateway ##Wired ##Wireless Wireless network can be tricky. Operating an office wireless network is unlike running an access point at home. ##IP address space Get a spreadsheet #Applications and Services ##Finance and Accounting * Document * Ensure Whole Disk Encryption on any computer with financial information ##Email * Document email admin account info * Document new user creation * Document user de-activation * Document Anti-SPAM and anti-virus on server * Document Backup and Restore Procedures * Email Policy creation * Document Email client configuration ##File-sharingx ##Printing * Document Printers * Document Drivers * Document Installation Instructions ##DHCP * Document DHCP scope and location of server ##DNS

Internal

• Document internal dns settings

External

• Register Name:
• Account Info:

Telephony

Licensing

Get a spreadsheet